NOTE: FREE SHIPPING: all orders over $35!

FAQ


Order Information

Can I send my purchase as a gift?

Of course!  All of our products are ready for gifting. If you'd like to leave a note, please be sure to leave at note in the comments section prior to checkout.

 

Do you offer wholesale pricing?

Yes, we are pleased to offer wholesale pricing to qualified retailers.  Please email meredith@birdiecandleco.com for our wholesale catalogue.

Do you offer bulk discounts for wedding or corporate orders?

We are pleased to offer bulk discounts on orders of 25 or more candles (same scent/size).  Please email meredith@birdiecandleco.com for more information regarding bulk orders.

What are your shipping policies?

We offer $5 flat rate shipping on all orders under $35.  Free Shipping is available on all orders over $35. 
Other than small packages (wax melts and single travel tin orders), all orders are sent UPS or USPS Priority Mail.  Once your order is processed, a fulfillment notice with tracking information will be sent to the email you provided at checkout.

What is your return policy?

If for any reason you are unhappy with your Birdie candle or wax melt, please contact us to coordinate a return.  Orders may be returned within 14 days, assuming the following: product is unused, return is requested within 14 days of receipt, customer pays for return shipping.

Candle Information

What type of wax do you use in your candles?

Our wax is a proprietary soy-wax blend that has been thoughtfully formulated for optimal hot and cold scent throw.  We use the highest quality wax and fragrance products available and follow the National Candle Association (NCA) for general wax and safety standards.  According to the NCA, validated scientific studies have shown that all major candle waxes produce virtually identical combustion byproducts.  To date, no peer reviewed scientific study has ever proven that candle wax emissions are harmful to human health.

Do your candle wicks contain zinc?

Our candles use cotton, paper or wooden wicks that are free of lead and zinc.

What are the benefits of hand-poured candles?

Each Birdie Candle Co. candle is handcrafted in small batches to produce a highly fragrant, superior product.  By creating our candles in this way, we can maximize the fragrance to wax concentration to ensure the ultimate in cold and hot scent throw.